FAQ & Knowledge Base

• Make reservations with us 2 to 4 weeks prior to your moving day
• Review the owner’s manuals of your large appliances to read special moving instructions
• Clean your stove and defrost your refrigerator the day before the move
• Clean out and organize your closets, the attic, and basement several weeks prior to your packing efforts
• Keep essential cleaning supplies in a separate box that you can access
• Schedule a time to disconnect your utilities, phone, cable, etc., so you aren’t paying for services you are no longer using (If you are moving locally, it may be a good idea to keep some utilities on for a couple days after your move. That way, you can clean up after you move after all of your belongings are out of the house.)
• Cancel newspapers, landscaping services, and other routine jobs a week before the move
• Mail in your change of address forms a week before the move
• Make sure you have enough cash on hand and snacks for the day of moving
• Take time to say goodbye to friends and neighbors before the busy move day
• By law, we can’t transport hazardous materials such as gasoline, flammables, ammunition, or explosives You will look forward to a care-free move thanks to our expert packing services.

You will have peace of mind knowing we use materials designed specifically for moving. Our trained professionals can safely and efficiently pack all of your prized possessions.

If you do choose to pack for yourself, we will gladly deliver any moving materials that you may require including FREE boxes.

• Avoid mixing items from different rooms in the same box
• Clearly mark what box belongs to what room
• Keep clothes in drawers
• Utilize wardrobe boxes for your clothes in the closet
• Use small boxes for books; they get very heavy, very fast
• Use small boxes for any heavy items
• Do not wrap fine china in newspaper
• Stack dishes upward
• Always pack and unpack fragile items over a padded surface
• Pack electronic equipment in its original box or be sure to use bubble wrap
• Tape small screws and other items from disassembled furniture directly to the main base
• Start packing items you don’t need on a daily basis first
• Pack a box of essential items that you will need immediately after the move (make sure this is the last thing on the truck)
• Pack cleaning supplies last, so you can do a last cleanup before you move out
• Pack valuable or sentimental documents separately to for easy access
• Use new boxes; used boxes may not be strong enough to hold your valuables
• Use packing tape on all boxes, not duct tape or masking tape (do not rely on a box that interlocks)
• Use boxes with closing tops for easier stacking
• Pack cartons smugly (Use unprinted newspaper to fill in the empty spaces. Fill cartons to the top. When stacked, half-filled boxes tend to get crushed. Wrap items that could be scratched.)
• Stay under fifty pounds per carton (Remember, somebody has to be able to lift it. If the carton is too heavy, the bottom can fall out and damage the contents.)
• Point cup handles and pitcher spouts to the center of the carton
• Nest lampshades separately in lightly crushed paper
• Tape shot food boxes and medicines
• Avoid packing liquids
• Protect mirrors, pictures, and glass in flat cartons

• Consult with a Brave Heart Movers in Baltimore representative (Your job manager will work with you to finalize a moving plan that incorporates equipment, material, and the order in which to move your property. Your consultant can help you determine which items need to be packed and which items do not require packing.)
• Receive a complete array of moving materials and supplies from us
• Color, numeric, and specialty label systems will be provided to ensure all items arrive at their specified location
• Utilize our product inventory system to ensure that property requiring special handling will be integrated into your relocation plan
• Calculate adequate time for packing and delivery as part of your total moving plan

Since we have performed hundreds of moves since 2003, we have compiled a checklist and timeline for a successful move!

• Put together a 'moving book' to keep notes of what you need do, what you've done, etc.
• Buy a file to store all the documentation and paperwork associated with the move
• If you haven't got a moving company yet, you need to get one!
• If you need to move vehicles, pets or specialist items and you need outside help, start sorting it out now
• If you need to use storage facilities, look at your options and book one
• Make a list of everyone you need to notify of your change of address
• Start contacting key financial providers such as your bank or other institutions to have your details changed, and to start up the process of canceling, setting up automatic payments, and / or accounts
• Notify schools and employers of change of address (If moving out of the area, you'll need to register your kids for a new school.)
• Start packing non-essential stuff whenever you have some free time
• Buy, hire, or borrow suitable boxes and containers to pack your stuff
• Talk to your doctor, dentist, veterinarian, etc. to notify them of your change of address or to come off their books if necessary (In some cases you may need to get copies of your records to take with you. If moving abroad, ask about vaccinations, etc. If you, your family, or pets have regular medical prescriptions, get them filled to cover you throughout the moving process. If you're moving out of the area ask for referrals to new practices.)
• Contact all of your insurers (home, vehicle, medical, etc.) to notify them of your move. (Don’t forget to ask your home insurer for details of your existing coverage for the actual and arrange new coverage or a transfer to your new home.)
• Get a lockable box and start putting in important documents as you come across them
• Give all service providers such as gardeners, domestic help, and regular delivery services notice that you will be moving (Cancel or change any subscriptions or memberships you have.)
• Send out change of address notices to friends and family if you have a firm moving date now
• Get a form from your local post office for mail forwarding service (Fill it in and send it off.)
• Start making an inventory of your goods and take photos or videos of valuable items
• Complete any repairs to your home that you are committed to

• Contact utility companies and service providers and arrange to have your appliances and services disconnected and, if necessary, reconnected in your new home
• Take a room a day and start packing up stuff you don't use regularly
• Take back library books, pick up dry-cleaning, and think about any other similar things you may have pending in the area
• Have your car(s) serviced
• Start living off your store cupboard and freezer, and stop buying frozen or perishable food (You can't really take it with you, and it'll make the move easier.)
• Put aside boxes for personal and essential items that you want to take with rather than have the movers take (Start putting stuff in it as you come across it. Mark it ‘do not move’ so your movers don't load it by mistake.)
• Pack up your garage and any stuff that is stored in your yard, garden, or sheds
• Empty your lawnmower and power tools of fuel
• Dispose of anything that is flammable or hazardous
• Think about what you're going to do with the kids during the day of the move

• Call your mover and any other companies involved with the move (vehicle movers, storage facilities, etc.) and confirm all of your arrangements
• Keep packing!
• Start taking apart furniture that needs to be disassembled
• Check that your new home is still set to be insured
• Make sure all your outstanding bills are paid

• Defrost and clean your refrigerator and freezer
• Secure major appliances such as washing machines, cookers, etc.
• Make sure that utility companies are confirmed to disconnect services and take meter readings
• Finish taking apart furniture that needs to be disassembled
• Sort out any plants you're taking with you
• Check that all the paperwork related to your house sale, rental, or purchase is complete
• Close bank accounts if necessary
• Finish your major packing
• Pack up your PC and other electrical equipment (Write down the serial numbers in your moving book.)
• Put together a box of essentials for the move such as tea, coffee, mugs, sugar, tools, papers and pens, and cleaning materials
• Make sure all boxes are clearly marked and labeled
• Start cleaning the house as you go along
• Make sure you have all the documents related to your move

• Get up early and don't panic!
• Take bedding off beds and pack it up
• Walk your movers through the house (Tell them what you need them to do and take their advice on the actual loading.)
• Make sure your movers know where they are going
• Give the house a final clean
• Leave a note of your name, new address, and contact number for the new residents of your home, so they can forward any mail that slips through the cracks.Have a final walk around to check you've remembered everything (Do this before the moving vehicle leaves!)
• Make sure you have keys to your new home and drop off your current keys as you've arranged
• Make sure you load everything you're taking yourself in the car
• Switch everything off, lock up, and leave!

• Check to make sure everything is working such as power, gas, etc. (If not, call the utility companies.)
• Supervise the unloading process to get everything where you want it
• Offer the movers a drink and snack!
• Clean before you start unpacking
• Start unpacking essentials

• Unpack logically working down from essential to non-essential items
• Reassemble your furniture when you have time
• Don't worry about filling wardrobes immediately (If you have hired or bought special wardrobe boxes, your clothing can hang perfectly well in there until you have time to put them away properly.)
• Get all of your major appliances ready for use again and hook them up
• Unpack all electrical items as quickly as possible and check for damage (You may have a limited window for insurance claims.)
• Register to vote and register for any other local government purposes
• Check to make sure your mail is being forwarded to your new address Register with a doctor, dentist, veterinarian, etc.
• If necessary change your driver's license, car details, etc.